Category: CompTIA A+220-802

 

Troubleshooting a problem with an inkjet

Troubleshooting a problem with an inkjettroubleshooting inkjet printer

  1. Remove and reseat the ink cartridges
  2. Check if the cartridges are low on ink
  3. Change the fill pattern from the application if transparencies aren’t printing correctly
  4. Examine the nozzles to determine if they’re blocked, and routinely purge them using the printer’s built-in software
  5. Remove and clean the sponge near the carriage rest
  6. Check the position of the print head to ensure it’s not too close or far from the paper,
  7. Adjust the print quality settings

Zune

The Windows 7 smartphone use the Zune. The Zune software is a program for your PC that lets you sync music, videos, and pictures between your computer and your phone. It also lets you install the latest performance and feature Windows 7 smartphoneupdates for your phone.

 

To install the zune software

To sync multimedia files between your phone and your PC, you’ll need to install a free program called Zune software on your computer. The Zune software for your PC helps you organize your multimedia collection, choose what to sync to your phone, and even download new stuff from Zune Marketplace.

Microsoft Exchange ActiveSync

The Microsoft Exchange ActiveSync is a synchronization protocol that enables users of mobile devices to access email, calendar, contacts, and tasks from their organization’s Microsoft Exchange server. Exchange ActiveSync is based on XML, and works on HTTP and HTTPS. Exchange ActiveSync allows users to access their data even when offline.Microsoft Exchange ActiveSync

Exchange ActiveSync is a Microsoft Exchange synchronization protocol that’s optimized to work together with high-latency and low-bandwidth networks.

Maintenance and troubleshooting tools in XP,Vista, 7 and 8

Maintenance and troubleshooting tools in XP,Vista and 7

 
Tool Is it available in Windows Vista and Windows 7, 8? Is it available in Windows XP? How do you access it? Description
Add or Remove  No Yes Via the Control Panel. Uninstalls, repairs, or updates software or device drivers.
Advanced Boot Options Menu Yes Yes By pressing the F8 key when Windows first starts to load. Helps you Troubleshoot boot problems.
Automated System Recovery (ASR)  No Yes Via the Windows XP setup CD. Acts as a last resort for system recovery.
Backup (ntbackup.exe)  No Yes By entering ntbackup.exe in the Run dialog box in Windows XP and pressing Enter. Restores the system state, data, and software from previously made backups.
Backup and Restore Center Yes No Via the Start menu. Backs up system and user data.
Boot logging Yes Yes By pressing F8 at startup and selecting it in the Advanced Boot Options menu. Helps you determine the source of an unknown startup error.
Bootcfg (bootcfg.exe)  No Yes By entering bootcfg at a command prompt and pressing Enter. Lets you review the contents of the Boot.ini file.
Cacls.exe Yes Yes At a command prompt, by entering cacls with parameters and pressing Enter. Helps you gain access to a file when permissions to the file are in error or corrupted.
Chkdsk (chkdsk.exe) Yes Yes At a command prompt, by entering Chkdsk with parameters and pressing Enter. Checks and repairs errors on a volume or logical drive.
Cipher.exe Yes Yes At a command prompt, by entering cipher with parameters and pressing Enter. Lets administrators decrypt a file that isn’t available because the user account that encrypted the file is no longer accessible.
Compact.exe Yes Yes At a command prompt, by entering Compact with parameters and pressing Enter. Displays and changes the compressions applied to files and folders.
Computer Management (compmgmt.msc) Yes Yes Via the Control Panel or by entering compmgmt.msc at a command prompt and pressing Enter. Lets you access several snap-ins to manage and troubleshoot a system.
Defrag.exe Yes Yes Via the command prompt by entering defrag with parameters and pressing Enter. Defragments a drive to improve drive performance and access time.
Device Driver Roll Back Yes Yes From Device Manager. Lets you replace a driver with the one that worked before the current driver was installed.
Device Manager (devmgmt.msc) Yes Yes From the Windows Vista or Windows 7 System window or System Properties window in Windows XP. Resolves problems with hardware devices, updates device drivers, and disables or uninstalls devices.
Disk Cleanup (cleanmgr.exe) Yes Yes Via the Properties dialog box on a drive or by entering cleanmgr at a command prompt and pressing Enter. Lets you delete unused files to free up disk space when insufficient free hard drive space is causing boot problems.
Disk Defragmenter (dfrg.msc) No Yes Via the Properties dialog box on a drive or by entering dfrg.msc at a command prompt and pressing Enter. Defragments a volume to improve disk performance.
Disk Defragmenter (dfrgui.exe) Yes No Via the Properties dialog box on a drive or by entering dfrgui.exe at a command prompt and pressing Enter. Defragments a volume to improve disk performance.
Disk Management (diskmgmt.msc) Yes Yes From the Computer Management console, or by entering diskmgmt.msc at a command prompt and pressing Enter. Lets you view and change partitions on hard drives as well as format drives.
Driver Signing and Digital Signatures (sigverif.exe) Yes Yes By entering sigverif with parameters at a command prompt and pressing Enter. Verifies that software has been approved by Microsoft.
Driver Verifier (verifier.exe) Yes Yes By entering verifier.exe at a command prompt and pressing Enter. Lets you identify a driver that is causing problems.
Error Reporting Yes Yes Runs automatically in the background. Displays error messages when an application error occurs.
Event Viewer (eventvwr.msc) Yes Yes From the Computer Management console. Checks the Event Viewer logs for error messages.
Group Policy Editor (gpedit.msc) Yes Yes At a command prompt, by entering gpedit.msc and pressing Enter or by using the Computer Management console. Lets you display and change policies that control how users are authorized to use their computers.
Last Known Good Configuration Yes Yes By pressing F8 at startup and selecting the relevant option from the Advanced Boot Options menu. Reverts the system to an instance prior to when a Windows setting, driver, or application caused a problem.
Memory Diagnostics (mdsched.exe) Yes  No By entering mdsched.exe at a command prompt and pressing Enter. Tests the system’s memory (this requires a reboot).
Performance Monitor (perfmon.msc) Yes Yes At a command prompt, by entering perfmon.msc and pressing Enter. Displays information about a system’s performance.
Program Compatibility Wizard Yes Yes Via a desktop shortcut to a legacy application. Resolves issues that prevent legacy software from working.
Programs and Features window Yes No Via the Control Panel. Uninstalls, repairs, or updates software or device drivers.
Recovery Console No Yes From the Windows XP setup CD. Troubleshoots a Windows XP startup problem and recovers data from the hard drive.
Registry Editor (regedit.exe) Yes Yes At a command prompt, by entering regedit and pressing Enter. Lets you review and edit entries stored in the registry.
Runas.exe Yes Yes At a command prompt, by entering runas with parameters and pressing Enter. Runs a program using different permissions than those assigned to the currently logged-on user.
Safe Mode Yes Yes At startup, by pressing F8 and selecting the relevant option from the Advanced Boot Options menu. Restarts Windows in a sandboxed mode if it won’t start normally or if it starts with errors.
SC (sc.exe) Yes Yes At a command prompt, by entering sc with parameters and pressing Enter. Stopsor starts a service that runs in the background.
Services (services.msc) Yes Yes At a command prompt, by entering services.msc and pressing Enter. Launches a version of sc.exe that has a graphical user interface, or GUI.
Software Explorer Yes No From the Windows Defender window. Lets you view and change programs that launch at startup.
System Configuration Utility (msconfig.exe) Yes Yes By entering msconfig.exe in the Windows Vista Start Search box and pressing Enter or by doing the same in the Run box in Windows XP. Troubleshoots the startup process.
System File Checker (sfc.exe) Yes Yes At a command prompt, by entering sfc with parameters and pressing Enter. Verifies the version of all system files when Windows loads.
System Information (msinfo32.exe) Yes Yes By entering msinfo32.exe and pressing Enter in the Search box in Windows Vista or Windows 7 or the Run box in Windows XP. Displays information about hardware, applications, and Windows.
System Information (systeminfo.exe) Yes Yes At a command prompt, by entering systeminfo and pressing Enter. Launches a text-only version of the System Information window.
System Restore Yes Yes From the Start menu or when loading Safe Mode. Restores the system to a previously working condition; it restores the registry, some system files, and some application files.
Task Killing Utility (tskill.exe) Yes Yes At a command prompt, by entering tskill with parameters and pressing Enter. Stops or kills a process or program currently running. This tool is useful when managing background services such as an e-mail server or Web server.
Task Lister (tasklist.exe) Yes Yes At a command prompt, by entering tasklist and pressing Enter. Lists currently running processes similar to the list provided by Task Manager.
Task Manager (taskman.exe) Yes Yes By right-clicking the taskbar and selecting Start Task Manager. Lists and stops currently running processes.
Windows Defender Yes No Via the Control Panel. Monitors system activity and alerts you if a running program appears to be malicious or damaging the system.
Windows File Protection Yes Yes Runs automatically in the background. Runs in the background to protect system files and restore overwritten system files as needed.
Windows Firewall Yes Yes Runs automatically in the background. Runs in the background to prevent or filter uninvited communication from another computer.
Windows Recovery Environment (recenv.exe) Yes No From the setup DVD in Windows Vista or Windows 7 that includes a graphic and command-line interface. Resolves startup problems.
Windows Update (wupdmgr.exe) Yes Yes Via the Start menu. Updates the system by downloading the latest patches from the Microsoft Web site.